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Product News

Software Generation 5


Oct 7, 2019

Software Generation 5

Distance Analysis with OraCheck 5


Oct 7, 2019


CEREC 5.1 Design Phase, move


Oct 7, 2019

CEREC Software 5.1

Connect SW 5.1, Scan


Oct 7, 2019

Connect Software 5.1

Single tooth movement with CEREC Ortho


Aug 1, 2019

CEREC Ortho Software 2.0

Dentist scanning


Feb 4, 2019

CEREC Primescan


Feb 4, 2019

CEREC Software 5


Sep 7, 2018

CEREC Software 4.6.1


Sep 7, 2018

CEREC Guide 3


Jun 1, 2018

CEREC Software 4.6


Nov 30, 2017

CEREC Software 4.5.2


Nov 20, 2017

CEREC Premium and Premium CAM SW 4.5


Nov 1, 2017

Dentsply Sirona Hub


Oct 1, 2017

Sirona Connect Software 4.5


Aug 13, 2017

CEREC Software 4.5.1


Jul 1, 2017

CEREC Zirconia meso - For screw-retained zirconia crowns


Jun 1, 2017

Open Scan Export


Jun 1, 2017

Shade Analysis with CEREC Omnicam

Product information

FAQS: Frequently asked questions on CEREC products

Below you will find answers to a wide range of questions about the different CEREC products. If you cannot find your personal question, you have the possibility to submit your question to us via our contact form.

FAQs: Frequently Asked Questions on CEREC Omnicam

  •  A CEREC Omnicam, which is suitable for shade analysis (you can check this with the Omnicam Check Tool, which can be found within the topic "Shade Detection" on this page)
  • A color calibration set (REF number: 66 30 714)
  • Software version:
    • CEREC Software 4.5.0 or later
    • CEREC Premium Software 4.5.0 or later

FAQs: CEREC milling and grinding units

Milling fromt he following serial numbers are “Dry Ready”. This means they have integrated vents in the milling chamber, thus can be used for dry milling without any retrofitting:

  • CEREC MC:                                           202544
  • CEREC MC X:                                        237931
  • CEREC MC XL Premium Package:     305680


Milling units from the following serial numbers are “Dry Prepared” and can be retrofitted to “Dry Ready” for dry milling zirconia with a CEREC Suction Unit  

  • CEREC MC               202501
  • CEREC MC X            236001
  • CEREC MC XL PP    304801

A retrofit kit can be ordered for “Dry Prepared” units which includes all necessary components for dry milling zirconia. The retrofit can be completed in the field by a technician and takes about 45-60 minutes.

Unfortunately, milling units produced before these serial numbers cannot be retrofitted to “Dry Ready”.

No, there are no qualitative differences between wet milling and dry milling. Accuracy and detail of the result are identical in both processes. There are also no time differences between wet and dry milled restorations. Only the pre-drying time during sintering of zirconium oxide is eliminated with dry-milled restorations.

FAQs: Frequently Asked Questions - Performance Upgrades

You do not need a Performance Upgrade if you bought an Omnicam AC with the new cart in 2019. Primescan users do not need to update their Primescan AC.

There are two different kinds of Performance Upgrades:

  • Performance Package
  • Upgrade PC
In order to find out which Performance Upgrade you need, please use below Upgrade Advisor.
Only after upgrading your Acquisition Center by means of the Performance Upgrade, you can run the most recent software versions on your Omnicam AC.

Upgrade Advisor

Upgrade Advisor Software Generation 5 74 MB

Please use this tool to check the hardware status of your Acquisition Center.

Please use this Upgrade Advisor in order to find out which Performance Upgrade you need.

Upgrade Advisor

Upgrade Advisor Software Generation 5 74 MB

Please use this tool to check the hardware status of your Acquisition Center.

The Performance Package for Software Generation 5 contains components for upgrading your Acquisition Center(AC):

  • new SSD drive with Windows 10 operating system
  • additional working memory
plus all licenses to start with Connect SW 5.1
The Upgrade PC also contains all licences to start with Connect SW 5.1 and the Windows 10 operating system

Please contact your dealer who is already informed about the Performance Upgrades and will take all necessary steps to upgrade your Acquisition Center.

FAQs: Frequently Asked Questions on OraCheck

Customers who invested in OraCheck 2.15 and do not want to upgrade, will be supported by Cyfex. Dentsply Sirona will support Version 5 and above.

OraCheck runs on all Primescan AC, Omnicam AC and CEREC AC which are upgraded to Windows 10. In addition, OraCheck runs on all Windows 10 PCs which fulfill the following requirements:

  • CPU: i7-3930K @3.2GHz
  • RAM: 16 GB
  • Graphics card: GTX 580
  • Screen Resolution: 1280x1024

The OraCheck application requires a valid OraCheck license. It will be installed by the license manager on the USB License Stick (Codemeter) or on the virtual Codemeter Stick.

Similar to the Connect Case Center Inbox, the virtual Codemeter Stick is installed together with the installation of the license manager.

If you install the license on the virtual stick, your PC and the license are linked irreversibly. That means that if your PC is broken, the license will be lost. Optionally, you can order a physical Codemeter Stick from your dealer.

Yes, you can run OraCheck on a Windows 10 PC which fits the necessary requirements. Furthermore, you need to have a valid OraCheck license on your PC.

Yes, OraCheck can import STL files and analyze the data. OraCheck may be a useful extension for intraoral scanners without an analysis function.

However, Dentsply Sirona does not guarantee that working with STL files is possible in every case.

It is not possible to answer this question completely. Accuracy depends on the accuracy of the acquisition system. Geometries are interpreted without any changes.

The visualisation of the analysis results is limited to 0.1 mm.

The direction in which the distance between two geometries is measured, is perpendicular to the surface.
This is why OraCheck is no reliable source for academic research but for visualization of the results. For accurate distance measurement Dentsply Sirona recommends the 2D sectional view.

OraCheck has all functions you need for patient monitoring before and after a treatment.

The license is permanent.

There is no general discount for Club-Members. The Club is a global structure, whereas OraCheck is currently limited to the USA and Europe.

You can run OraCheck SW 2.15 on your AC. If you want to upgrade to Windows 10 and OraCheck 5.0, please reach out to your local distributor for an individual offer.

Yes, OraCheck is offered as a full version. If the hardware requirements do not change, you can even skip multiple versions.

OraCheck does not connect to the Hub or to the patient data base yet, but this is a target for future versions.

When working with OraCheck for the first time, you create a new case which will be the reference scan for future comparisons.

No, the connection is established via the Acquisiton Center, AC, and the SIDEXIS software.

There are multiple workflows depending on the clinical situation. Best-case, every patient is scanned during the first appointment. This is the reference scan. To increase efficiency, a trained assistant scans the patient, starts OraCheck and registers the current scan to the previous one.

Due to better performance of the scanner, Primescan users are more likely to adapt this approach. For Omnicam users, the guided scan is recommended.

No. We stick to our seamless, validated and open philosophy, which means that a validated and seamless workflow will always create a better user experience.

Dentsply Sirona cannot gurantee a smooth workflow with all the different STL files generated. In our seamless workflow we transmit the patient information, colour and support in case of problems.

If they are imported from a Dentsply Sirona software, they are shown in colour. STL files are not coloured.

OraCheck offers two options for the registration of models:
  1.  Best fit: The computer calculates the best registration.
  2.  Manual: The user defines the areas used for registration. If you suspect an abrasion on the occlusal surface, you should use the tooth neck for registration.

If OraCheck is not able to match the models. This means that there is too much deviation.

Please keep in mind that there are always differences between the models, even if the same model is scanned twice. This is in relation to the scan strategy, accuracy and precision of the scanner.

OraCheck supports the dentist to visualize changes and to indicate diseases. As the diagnosis is made by the dentist in every individual situation, Dentsply Sirona does not recommend any specific paramaters.

No. OraCheck visualizes the differences between scans. The diagnosis is made by the dentist.

OraCheck can do multiple different comparisons:
  • Current situation at point in time x compared to the current situation at point in time y, for example in order to do a compliance check
  • Actual to desired state within a treatment: current scan versus treatment plan
  • Actual to desired state at the end of the treatment: Does the actual result correspond to the planned result?
  • During retainer treatment: Check if the teeth still move or if the desired result will remain stable after the treatment

Yes, OraCheck will run with all releases of version 5.

After installation of a newer version of Connect Software, CEREC Software or CEREC Ortho Software, you might need to reinstall OraCheck. This process will be improved.

Primescan is the best choice due to the scanning speed and performance. Omnicam should be used with guided scan.

You may use all scanners which can export STL files and do not have a patient monitoring feature to work with OraCheck.

OraCheck is a Dentsply Sirona CAD/CAM product. Please consult the usual information sources such as CEREC Doctors, the International Society of Computerized Dentistry, your dealer, or the Dentsply Sirona Customer Service.

The Pro Module includes advanced chairside applications for dental treatment. OraCheck is used for monitoring.

FAQs: Frequently Asked Questions on CEREC Ortho SW 2.0

Yes, the CEREC Ortho SW runs on a PC. The PC must meet the necessary system requirements:

  • Operation system: Windows 10
  • CPU: Intel Core i5-9600KF or higher
  • RAM: 16 GB
  • Graphics card: AMD Pulse Radeon RX 570 or higher
  • Screen Resolution: 1920x1080

A USB license drive is also required.

Yes, but with restrictions: Omnicam scans can only be loaded into the CEREC Ortho SW if they have been acquired by using Guided Scanning. Primescan does not have this limitation.

In addition, the scans must be exported as DXD files (RST cannot be loaded) or, in the case of Primescan, synchronized with Hub.

Although this is not required, we recommend to follow the scan protocol for Omnicam described in the manual.

No, Omnicam remains validated even after the Windows 10 update.

Though the SureSmile software is cloud-based and available in many regions, the availability of physical products differs.

Yes, this is possible. Using the software applications SureSmile Ortho or SureSmile Advanced and a digital model provided by SureSmile's Digital Lab, practitioners can make their own treatment plans and manufacture aligners in their own laboratory.

But further workflows are possible: For example, case planning by SureSmile and manual production in one's own practice. Or the delivery of the printed models and only the thermoforming in the doctor's own lab.

Dentsply Sirona recommends starting with a few full-service cases to get used to the software.

Frequently Asked Questions on Hub

In order to connect to other devices, Hub needs to be connected to a network. This means all devices need to be connected via a router. A direct connection between CEREC AC and Hub will not work, as this kind of so-called “peer-to-peer” connection does not constitute a network without expert configuration.  

A connection via a switch (without router) is possible but requires manual assignment of IP addresses (no plug and play feature).

Plug and play functionality requires that automatic IP address assignment (DHCP) is active in the network. For networks with manual address assignment, the User Manual provides a step-by-step guide for installation.

  • CEREC SW 4.6 or later
  • CEREC Premium SW 4.5 or later
  • CEREC Connect SW 4.6 or later
  • CEREC Ortho SW 2.0 or later
  • Sidexis 4.1.3 or later
Before setting up your Hub, please ensure that supported software is installed on each client to be connected to Hub.

Sidexis (version 4.1.3 or later) connects with Hub automatically in the background. Now Sidexis can be selected as storage location in the settings of CEREC or CEREC Premium software. From now on your acquisition unit will automatically access the Sidexis patient database.

Not currently.

Currently not.

Hub has a documented interface (API) that allows connection to third-party-software. This means that Hub is prepared for this and a connection can be established as soon as the manufacturers of practice management software implement the functionality in their software. We are currently in contact with major software manufacturers in order to announce possible connections soon.

Hub will save all CAD/CAM data in a so called RAID-system. This means that all data is saved twice on two different hard disk drives. The data is transmitted with heavy encryption directly out of the CEREC or CEREC Premium software and stored securely on Hub.

Hub enables the encrypted transfer and storage directly out of the software, and is not susceptible to unauthorized access by malware, viruses or the like. In addition, only Hub features an Action Items list that provides an overview of unfinished cases.

Hub connects to all compatible devices within the network. It is technically possible to connect several locations if a consistent virtual private network (VPN) connection is established between practices. However, such a solution is complex and often not practicable due to undependable transmission speed between practices.

Hub is optimized for use in private dental practice. Hospitals and universities usually have complex networks and server architectures that suppress or block services that are required for the plug and play functionality of Hub. In individual cases, setup must be clarified with the responsible IT representatives.

Currently only via a virtual private network (VPN), which makes your home computer appear to be part of the practice network. This requires advanced networking knowledge to set up.

Yes. Hub's hardware is designed to run non-stop. Therefore, Hub should be connected to a power supply circuit that is not switched off at night.

Frequently asked questions on CEREC Zirconia meso

No. CEREC Zirconia meso cannot be used for classical meso abutments. Instead, we recommend using inCoris ZI meso. However, CEREC Zirconia meso can be reduced and veneered for esthetic anterior solutions.  

All TiBase sold by Dentsply Sirona are selectable in the software and can thus be used with the block. Titanium bases sold directly by the implant manufacturer such as Camlog, M.I.S and Straumann can not be used with CEREC Zirconia meso at the moment, but the integration is in process. Please see the overview for your respective country under the point "Appropriate implant systems for CEREC Zirconia meso".

Yes, it is planned to additionally offer a bleach shade, which can then be dyed with inCoris TZI Coloring Liquids in all 16 colors.

We recommend sealing the screw channel using the ceramic composite Ceram.X universal duo according to the manufacturer’s instructions. You can find a color recommendation per block shade in the manual for CEREC Zirconia meso.


Yes, it is possible to reduce the abutment crown in the software and to veneer it with a suitable veneering ceramic according to the WAK value. Cercon® Ceram Kiss is recommended.

Yes, the products CEREC SpeedGlaze and the Celtra Universal Stains & Glaze are suitable for staining and glazing.

FAQs on CEREC Guide 3

The following Implant systems can be chosen:
  • AstraTech Implant System EV
  • XiVE
  • Ankylos 

Only Implant sizes, of which a sleeve of the guided system is available, can be chosen. This is indicated by the sleeve symbols.

For choosing AstraTech Implant System EV, select AstraTech EV Guided Surgery in the 'Current plan's properties' menu.

For XiVE and Ankylos, select DENTSPLY Friadent ExpertEase.

No, the D1/D2 value is fixed and cannot be changed for guide sleeve of CEREC Guide 3.

Yes. The implant planning is done with guided sleeve system. Please make sure that a minimum distance of 0,5 mm is given between the outer sleeve and the neighboring teeth to ennsure stable sleeve  support for CEREC Guide 3.

No, the export option is not available yet.

The sleeve must be changed to CEREC Guide Drill Keys (CEREC Guide 2) in order to activate export. 

Then, change D1 value to an arbitrary number (e.g. 0,1 mm) to enable export options.

Please note: This is only a workaround and will be disregarded by  the CEREC Software for CEREC Guide 3.

Import planning data (CMG.DXD) into CEREC 4.6.1. to design CEREC Guide 3 (drag & drop).

CEREC Guide 3 is automatically detected and sleeve is shown with guide support. Minimum material of 0,5 mm must be given for sleeve support. Otherwise, a user notification is shown and user must update implant planning and must import planning results again.

Frequently asked questions about CEREC SpeedFire

In this section you can find frequently asked questions about CEREC SpeedFire. Just use the orange buttons to jump directly into any category.

Technical details and requirements

The factory-calibrated thermal element is constructed for the durability of the furnace. Therefore an exchange is not expected in the first years of operation.

The calibration tool is designed for the fine adjustment of the temperature measurement and is only necessary when the thermo-element in the field has to be changed.

It lasts at least 2000 cycles.

There is no risk. The device has been inspected and sufficiently shielded, so there is no risk of emission.

Connectivity and orders


No, this is not possible.


Depending on the existing patient information in the CEREC SW, either the patient ID or the Patient name will be reconverted into the new order from the new CEREC SW 4.4.1. onwards. Due to data protection regulations the forwarding of the patient data is prohibited in a few countries.


We recommend a direct connection of the SpeedFire to your network via the Ethernet connection via LAN cable. In addition, the HW modules can also be used as a radio connection. If these options are not available, the SpeedFire can also be connected via Wi-Fi. For this you also need a USB-Wi-Fi adapter (REF: 6578012). In the case of a Wi-Fi connection, the ad-hoc mode is not permitted, the connection must be made via an access point.


Yes, the furnace in general can be controlled by several Acs, yet for doing so the CEREC SW 4.4.1 or the respective Premium version are required.


As soon as the order has been successfully forwarded to the furnace, the SW and the
CEREC AC can be switched off or a new case can be started.

Processing of the materials

No, this would be an endless list since the processes differ depending on wall thickness, volumes, material and colors.

No, only approved materials by Dentsply Sirona and our material partners can be processed.

Besides different zirconia blocks, Celtra Duo, all CEREC Blocs, all VITABlocs, Vita Suprinity PC and Ivoclar‘s IPS e.max CAD are approved. This means, CEREC SpeedFire is the first 3-in-1 furnace, which enables sintering, crystallization and glazing in one device.


Yes. A longer sintering process for lighter shades is not critical; this means sensitive colors will always be considered when combining colors during the heat treatment.


The wall thickness is an important parameter for the calculation of the processing time during the heat treatment.

CEREC SpeedGlaze & SpeedPaste

Glass ceramic.

Yes, the Programat by Ivoclar and Vacumat by Vita have been validated with Dentsply Sirona materials.

CEREC Zirconia, inCoris TZI C and inCoris TZI run with the following program:

Start temperature
Pre drying time Heating-up time
Final temperature
Holding time
Vt. °C  Closing time in min in min °C/min
in °C in Min. 
500  04:00   05:00   80   900  01:00

CEREC Blocs C, CEREC Blocs C PC run with the following program:

Start temperature Pre drying time Heating-up time Temperature Final temperature Holding time
Vt. °C Closing time in min in min °C/min in °C in min
400 04:00 05:00 45 850 01:00


We recommend at least polishing the occlusal before glazing the restoration, this way the surface below the glaze is smooth just in case the glaze will be burst or grind away.




Yes, the furnace is capable of pre-drying and sintering a wet milled or ground  restoration in one process.

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